Salesforce and IT Systems Administrator
- London, United Kingdom
- £30,000 - £32,000 per annum (depending on experience)
- Job Advert
The Global Alliance for Improved Nutrition (GAIN) is searching for a Salesforce and IT Systems Administrator with knowledge of Salesforce to support them in the roll out of a new MIS / CRM system. This role is offered on a permanent basis.
GAIN is a Swiss-based foundation launched at the UN in 2002 to tackle the human suffering caused by malnutrition. Working with both governments and businesses, we aim to transform food systems so that they deliver more nutritious food for all people. In particular, we aim to make healthier food choices more desirable, more available, and more affordable. GAIN’s mission is to advance nutrition outcomes by improving consumption of nutritious and safe food for all people, especially those most vulnerable to malnutrition.
About the role
The Salesforce and IT Systems Administrator will assist with the release of the new MIS system along with the administration and management the platform. The role will provide ongoing support to users who are physically dispersed, working with them to ensure the product meets their needs and they can use it to maximum effect. The role will also require general IT support and administration.
Specific responsibilities include;
•Salesforce application administration and management
•Training for end users and super users
•Quality control of data on and assistance with the auditing of the system
•Logging, managing and resolving end users’ queries, retaining ownership of issues and escalating to external support network or the Head of IT where necessary
Candidates for this position must have a solid understanding of Salesforce to be able to make changes to the system and add functionality to enable the system to evolve and adapt to the needs of the organisation. The role holder will be capable of delivering training and support to staff, both in person and remotely, and they will ideally be Salesforce certified and possess knowledge of ITIL and project management methodologies such as PRINCE 2 and Agile.
For more detailed information please see the attached job description and to apply, follow the "Apply Now" link.
About our offer
In addition to competitive salary, GAIN offers an attractive pension scheme, 25 days holiday (plus public holidays), flexible working, home working and professional development opportunities. We will support you to grow in your career and offer this within a supportive and collaborative environment.
For more detailed information please see the attached job description and to apply, click the "Apply Now" link.
The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued. We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.
- Job Description
- Closing Date
- 26 Jan 2020